In a world where AI is inevitable, people come first.
We choose a future in which AI is transparent, controllable, and intelligently supportive of human time and talent.
In the shifting landscape of customer communication, it’s easier than ever to break the continuity of your customer relationships.
Voice calls?
Your customer hopes that you value their time, but your phone call is inconvenient and irritating.
Manual SMS?
Your customer expects you to be there when they need you.
Dumb bots?
Your customer depends on you to understand their complex needs.
I already told you!
Your customer trusts that you will remember their story.
Lumin.ai’s conversational agent meets your customers’ expectations.
Lumin.ai’s conversational agent waits patiently when your customers are busy, responds immediately when they are engaged with you, and adapts intelligently when they have a need.
In this way, we are able to treat your customer interactions with as much courtesy as you give your closest friends.
Unleash the power of AI to empower your team
Conversational AI is meant to support your team, not replace them.
Augment your team’s skills and experience by allowing them to focus on the meaningful work.
Raise your bot IQ so you can leverage your team’s IQ.