FranConnect Webinar 2021-04-28
Tom Ngo Tom Ngo

FranConnect Webinar 2021-04-28

I was really excited for Keith Gerson (FranConnect's CMO and President of Franchise Operations) to host three of our joint customers in a webinar.

I was even more enthused that nobody from our Lumin.ai team was present! Of course, we were spying on them through Zoom, but the tone is just a little different when it's customers and a longtime industry guru speaking as colleagues with a wealth of shared experience.

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FranConnect Webinar 2021-02-09
Tom Ngo Tom Ngo

FranConnect Webinar 2021-02-09

I was thrilled to serve on a panel discussion hosted by Keith Gerson, CMO & President Franchise Operations at FranConnect. At center stage were two of our joint customers:

  • Christina Chambers, EVP Franchise Development at InXpress Americas

  • Terry McGee, VP Franchise Development at Best Life Brands

Both of these customers focus closely on quantitative metrics, so it was gratifying to see how much their experiences resonated with each other.

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