Customer engagement with continuity
Using conversational AI to turn customer intent into a business relationship
Customer communication and expectations have forever changed.
Are you engaging with your customers using their preferred method of interaction?
Your constant phone calls are intrusive
Your manual text messages are late because you’re too busy
Your “dumb bot” forces your customer down a rigid path
Respect your customers’ life balance
Your customers highly value what you do for them, but your business is not their life. Transform customer communication into a simple, unobtrusive, anytime/anywhere experience.
Understand your customers’ needs
We elevate AI conversational agents to the level of collaborators. “Dumb bots” merely take commands, gather information, and answer questions.
Amplify your employees’ talents
Augment your team’s skills and experience by allowing them to focus where a human touch adds the most value. Let AI handle what requires speed and scale.
Transform your leads into relationships with Lumin.ai’s Sales Accelerator
◉ Strengthen Funnel Conversion
Effective and immediate outreach ➡ Waste fewer leads
◉ Reduce No-Shows
Accurate calendars ➡ Spend quality time with the right prospects
◉ Strengthen Customer Relationships
Consistent engagement ➡ Elevate customer satisfaction to drive more sales
See what some of our customers say
“Our competitors in this industry hire people to dial for dollars, and hammer prospects with phone calls and emails. People have stopped answering. Partnering with Lumin.ai has allowed us to automate our lead qualification process in a way that is materially changing our business.”
— Brian Swain, President, Healthier4U Vending
“By having Lumin.ai follow up on our online chat leads, we have seen our number of appointments more than double, while significantly increasing our sales conversion. In addition, our Online Sales Counselor has more time to focus on and convert other lead sources. This is such a win-win.”
— Ashley Link, Director of Marketing, Southern Homes of Polk County, Inc.
“This platform has achieved the highest ROI of any platform in use by Floor Coverings International.”
— Tom Wood, CEO, Floor Coverings International
