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Customer engagement with continuity

Using conversational AI to turn customer intent into a business relationship

Customer communication and expectations have forever changed.

Are you engaging with your customers using their preferred method of interaction?

 
 
Your constant phone calls are intrusive

Your constant phone calls are intrusive

Your manual text messages are late because you’re too busy

Your manual text messages are late because you’re too busy

Your “dumb bot” forces your customer down a rigid path

Your “dumb bot” forces your customer down a rigid path

 
Respect your customers’ life balanceYour customers highly value what you do for them, but your business is not their life. Transform customer communication into a simple, unobtrusive, anytime/anywhere experience.

Respect your customers’ life balance

Your customers highly value what you do for them, but your business is not their life. Transform customer communication into a simple, unobtrusive, anytime/anywhere experience.

Understand your customers’ needsWe elevate AI conversational agents to the level of collaborators. “Dumb bots” merely take commands, gather information, and answer questions.

Understand your customers’ needs

We elevate AI conversational agents to the level of collaborators. “Dumb bots” merely take commands, gather information, and answer questions.

Amplify your employees’ talentsAugment your team’s skills and experience by allowing them to focus where a human touch adds the most value. Let AI handle what requires speed and scale.

Amplify your employees’ talents

Augment your team’s skills and experience by allowing them to focus where a human touch adds the most value. Let AI handle what requires speed and scale.

Transform your leads into relationships with Lumin.ai’s Sales Accelerator

 

◉ Strengthen Funnel Conversion

Effective and immediate outreach ➡ Waste fewer leads

◉ Reduce No-Shows

Accurate calendars ➡ Spend quality time with the right prospects

◉ Strengthen Customer Relationships

Consistent engagement ➡ Elevate customer satisfaction to drive more sales

Learn more about Lumin.ai’s Sales Accelerator

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See what some of our customers say

 
“Our competitors in this industry hire people to dial for dollars, and hammer prospects with phone calls and emails. People have stopped answering. Partnering with Lumin.ai has allowed us to automate our lead qualification process in a way that is m…

“Our competitors in this industry hire people to dial for dollars, and hammer prospects with phone calls and emails. People have stopped answering. Partnering with Lumin.ai has allowed us to automate our lead qualification process in a way that is materially changing our business.”

— Brian Swain, President, Healthier4U Vending

“By having Lumin.ai follow up on our online chat leads, we have seen our number of appointments more than double, while significantly increasing our sales conversion. In addition, our Online Sales Counselor has more time to focus on and  convert ot…

“By having Lumin.ai follow up on our online chat leads, we have seen our number of appointments more than double, while significantly increasing our sales conversion. In addition, our Online Sales Counselor has more time to focus on and convert other lead sources. This is such a win-win.”

— Ashley Link, Director of Marketing, Southern Homes of Polk County, Inc.

“This platform has achieved the highest ROI of any platform in use by Floor Coverings International.”— Tom Wood, CEO, Floor Coverings International

“This platform has achieved the highest ROI of any platform in use by Floor Coverings International.”

— Tom Wood, CEO, Floor Coverings International

Strategic Partners