Enterprise Grade Security and Compliance

When you work with Lumin.ai, you can rest assured that that your own technology stack and any data you share with Lumin.ai are safe, and that your organization can continue to meet its compliance requirements.

Keeping Your Data Secure

Lumin.ai keeps your data secure, using detailed procedures that are subject to real-time monitoring by dozens of controls. Here are a few of the basics.

Corporate Trust

!SOC 2 Type II! Compliance

At Lumin.ai, we prioritize the security and privacy of your data, which is why we are proud to be SOC 2 compliant. SOC 2 requirements go far beyond technical security; they also cover broader administrative and procedural aspects of data protection. In other words, it formalizes trust between organizations.

If you are a customer or partner with a need to verify Lumin.ai’s security and compliance posture, please visit our Trust Center.

HIPAA compliance badge, naming the third-party auditor for Lumin.ai, Prescient Assurance.
Healthcare Privacy

!HIPAA! Compliance

Where patient information is concerned, disclosure of personal health details could lead to stigma, discrimination, or financial harm.

That’s why we at Lumin.ai maintain compliance with the Health Insurance Portability and Accountability Act (HIPAA).

If you have a need for HIPAA compliant handling of patient data as you communicate with your patients or prospects via Lumin.ai, we have you covered. Let’s discuss your use case.

Communication Privacy

!TCPA/FCC! Compliance

The TCPA and regulation by the FCC are there to stop robocalling and robotexting, not legitimate contact from your organization.

The Campaign Registry (TCR) is the telecommunications equivalent of a Trusted Traveler program for airline travelers. You’ll register with the TCR. They’ll vet your proposal for TCPA/FCC compliance and, in return, will provide both speed and reduced filtering.

When you onboard with Lumin.ai, our team will manage your registration with TCR. It’ll be routine for us, and effortless for you.

Silhouettes of travelers awaiting a security check, by analogy with texts awaiting a compliance check.

Sell with Confidence

You have a right and a responsibility to contact prospects who have consented to speak, provided that you honor their need for privacy.

Thanks to Lumin.ai’s comprehensive attention to compliance on your behalf, you can do that with assurance.