Supercharge Your Sales with !Real-Time AI Engagement!
Lumin.ai connects with leads via text messaging at the critical moment they show interest, instantly engaging, following up, and scheduling on your team’s calendars. With the power of AI, every lead receives a quick, human-like response that respects their timing and preferences, driving higher conversions and a more efficient sales cycle.
Achieve 100% Coverage and !Speed to Lead!
Timing is critical when responding to new leads. Lumin.ai reaches out within seconds when a prospect completes a form, snaps a QR code, or gets referred with proper opt-in.
Gone will be the days of spotty coverage and slow follow-up, associated with traditional follow-up methods. Your sales team can focus on relationship building while Lumin.ai ensures no lead slips through the cracks.
Nowadays, this instant initial follow-up is table stakes in many industries. It doesn’t require AI; any CRM system sufficient with workflow automation can do it.
!Respond Instantly! When Leads Engage
Your prospect’s attention is priceless. Semiautomatic systems from the past decade send an instant first text, but leave your prospects hanging when they respond.
They then get distracted with the rest of life. They cool off, and may even engage with a competitor.
Thanks to our AI platform, Lumin.ai responds to inquiries 24/7, at each prospect’s moments of peak interest. The results are a faster sales cycle—and momentum that leads to higher close rates.
“Lumin.ai shrunk our sales cycle from 120 days to less than 70 days.”
Would today at 3 PM work?
Coordinate !Omnichannel Sales Processes!
Go on phoning and emailing if that works! Lumin.ai will follow along.
That’s because Lumin.ai integrates bidirectionally with the CRM system your team already uses—whether that’s Salesforce, HubSpot, or any of a dozen others. Unlike a system that can be triggered by your CRM but subsequently runs as a disconnected silo, Lumin.ai helps your sales teams retain a single, real-time view of lead progress, creating a seamless compliant customer journey across all of your channels.
Don't see your CRM?
Let’s talk! The Lumin.ai platform is designed, from the bottom up, for enterprise-grade integration. It can also function without a CRM system.
Monitor Your !Commitments!
Lumin.ai is fully aware of what’s on your calendars.
The more basic reason is to avoid double booking. It works even if you have your commitments split among many calendars, or if you wear many hats and combine those commitments onto one calendar.
More importantly, it lets Lumin.ai intelligently coordinate your efforts and nurture the relationships with prospects who have upcoming appointments. That means a smoother, happier experience for your prospects, helping them to arrive prepared and informed.
“We were making 2 or 3 phone calls, then we’d get them on the line, and they’d be in carpool or at the grocery store. It wasn’t a productive conversation. So we were back to chasing again.
But now these first calls are much more productive. They have much better questions because they’re prepared.”
Manage Your !No-Shows!
Life happens. Even the most interested, promising prospect can have a meeting run long, need to prioritize a sick child, or receive an unexpected call.
No-shows will happen; but with Lumin.ai, you can get on to your next responsibility and let AI automation get a reschedule or a callback.
Triggering this feature for a given prospect is optional of course.
“Before we started using Lumin.ai, we were talking to 14% of the people who inquired. Last month, we talked to 30% of them. That’s very different.”
Choose the !Right Talent!
Your team’s policies may require you to assign lead owners via round robin. That’s fine. Lumin.ai is also capable of assigning someone with availability that caters to a prospect’s needs, and rebalancing assignments later.
It can understand your prospect’s constraints as well as your team’s processes for considering skills, geographic ownership, and even drive time, if that’s important in your industry.
By minding these details, Lumin.ai maximizes conversion, while freeing you and your team to focus on needs your talent: selling.
“As part of our contact center, Lumin.ai integrates with hundreds of separate ServiceTitan [CRM] accounts for our local home-services locations. It always follows our rules about zip codes, skill sets, drive-time padding, and business units.
For these locations, it makes nearly as many appointments as our voice agents!”
Enterprise-Grade !Control!
Many of today’s AI systems are notorious for “hallucinating”—making up answers that sound good, but are completely false.
Lumin.ai doesn’t hallucinate. You can be confident that when it communicates with your prospect about your brand and what they can expect from you, it’ll use content that you have reviewed for accurate positioning and legal safety. This is all part of our commitment to your program of trust and compliance for your brand.
Proven Results Across Industries
Check out how Lumin.ai can upgrade your sales process.
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Build Critical Sales Relationships
Learn more about how Lumin.ai helps your sales staff do what they do best: build meaningful sales relationships with the prospects who are the best fit for what your organization has to offer.
