Boost Issue Rate via !Real-Time Follow-Up!
When homeowners want to give their families the very best, they look for responsiveness, convenience, and respect.
Lumin.ai rounds out your customer experience while arranging in-home estimates and virtual consultations at scale.
“Lumin.ai helps our prospect choose how to make an appointment. Many are simply too busy to take the time for a phone call.
It also lets them coordinate an appointment at a time that’s convenient for them. For many of them, that’s outside of regular working hours.”
Respond to Homeowners at the Peak of Their Interest
A home improvement project, whether elective or driven by an insurance claim, often crowds onto a to-do list already a mile long.
You and your competitors vie for their attention. In this interruption-laden environment, you send a perfect signal by offering an option to communicate at a time of their choosing, not yours.
Lumin.ai’s AI-powered platform lets the homeowner engage while getting on with life, setting the stage for a smooth path to the dream project.
Connect with the Most Serious Buyers
Your lead sources may flood your team with window shoppers, and not the kind who want beautiful new windows. Traditional follow-up methods can become hopelessly labor intensive.
Lumin.ai conducts conversations at scale, with an irreplaceable combination of instant responsiveness and infinite patience, finding the buyers who most deserve attention from your sales talent.
Stay Connected with Buyers Anytime, Anywhere
Two-legged appointments are vital in home improvement, where aesthetics and lifestyle involve coordination and discussion.
With Lumin.ai’s 24/7 responsiveness, potential buyers can discuss on their own time, even early in the morning or late at night. The result is a non-interruptive experience that conforms to their needs and ultimately places you at the top of their list.
Complement Your Call Center
If voice calling works for your firm, keep doing it!
Some prospects are free to answer the phone at any time of day, while others truly appreciate the flexibility of texting. The most effective sales teams use multiple contact methods that build on each other to achieve great conversion.
Lumin.ai integrates with your CRM system if you have one, in real time and in both directions, so that automated and human methods coordinate with and support each other.
Featured Case Study: !NEXT Door & Window!
Learn how NEXT Door & Window used Lumin.ai to maximize ROI for web inquiries, multiply the effectiveness of their call center, and be at the homeowner’s doorstep when their competitors were just starting to call.
Drive Estimate Visits and Convert Leads into Projects
Help us understand what’s working for your sales team, and where you’d like to see a boost in effectiveness.
