New Home Builders

Engage and Convert Home Buyers with !Real-Time Follow-Up!

In the new-home builder market, every hour counts as buyers fall in love with competitors and end their hunts.

Lumin.ai enables your team to respond instantly to interested buyers, effortlessly nurturing leads from inquiry to model-home tour or virtual consultation.

We’d like to swing by this afternoon at 530
Great! Lauren A. will be waiting for you at our Eagle Crest model center, 13248 Alta Dr.
A homeowner takes delivery of keys to a new home.

“By having Lumin.ai follow up on our online chat leads, we have seen our number of appointments more than double, while significantly increasing our sales conversion.

In addition, our Online Sales Counselor has more time to focus on and convert other lead sources. This is such a win-win.”

Ashley Link
Director of Marketing
Southern Homes of Polk County, Inc.
Instant Lead Engagement

Respond to Prospective Buyers at the Peak of Their Interest

Human relationships are paramount in home sales, and the emotional nature of the purchase decision spells a distinct advantage for the competitor who meets first. Lumin.ai’s AI-powered platform initiates a personalized response instantly.

The timely, situationally aware responsiveness ensures that prospective buyers feel valued, setting the stage for a smooth path to conversion.

Text conversation resullting in fast resolution
Respecting Control of Time

Delight Even the Busiest Prospective Buyers

The most motivated, financially prepared homebuyers can also be the busiest, and may even see unanticipated voice calls as irritating.

Using Lumin.ai gives them control over when to respond and when to meet. That supports their desire to give undivided attention to the people matter.

They'll reciprocate with increased tour rates, and arrive better prepared to engage with your sales team.

A prospective homebuyer is making the choice to focus on her child, exemplifying that this is not a good time to call.
Effective Use of Sales Talent

Direct Attention to Serious Buyers

Your lead sources may flood your team with window shoppers, so it’s crucial to reserve precious sales talent for high-intent buyers. Lumin.ai conducts conversations at scale, with an irreplaceable combination of instant responsiveness and infinite patience to handle buyers at all stages of the house-hunting journey.

This targeted approach enhances productivity and drives higher conversion rates by ensuring efforts are directed toward buyers who are ready to move forward.

24/7 Responsiveness

Stay Connected with Buyers Anytime, Anywhere

Buying a home is a significant decision that often involves coordination among multiple household members. With Lumin.ai’s 24/7 responsiveness, potential buyers can engage on their own time, whether early in the morning or late at night. This continuous availability allows buyers to respond at their convenience and keeps the conversation going, ensuring no opportunity slips through the cracks.

By meeting prospects where they are, Lumin.ai enables new-home sales teams to create a seamless and respectful experience that enhances satisfaction and increases conversion rates.

Omnichannel Coordination

Support Your Online Sales Counselors

Life circumstances vary. That’s why some prospects are free to answer the phone at any time of day, while others truly appreciate the time control they get by texting.

The most effective sales teams use multiple methods for contacting their prospects, combining text with more traditional email and phone calling by an online sales coordinator.

Lumin.ai integrates with your CRM system if you have one, in real time and in both directions, so that automated and human methods coordinate with and support each other.

A text dialog illustrates that a lead submission at 9:38 PM results in an appointment 5 minutes later.A prospective homebuyer is making the choice to focus on her child, exemplifying that this is not a good time to call.Home with SOLD sign, implying that the owner must now buy a new house fastCouple finding time in evening to discuss home optionsOnline sales counselor phones a homebuyer
Industry Recognition

NAHB: The !Nationals!

“The National Association of Homebuilders (NAHB) Global Innovation Categories recognize the most cutting-edge, advanced and original products, services, homes, communities, and champions of the building industry from around the world.”

We are honored to be a part of this community.

Increase Model Home Visits and Convert Leads into Buyers

Learn more about how Lumin.ai can help your sales team capture buyer interest and drive conversions.